Maybe, but youll likely have to adjust your business practices and wait more than a year before eBay will even think about allowing you back onto their marketplace. Fail to pay your fees in a timely manner and your selling will be restricted. 6. document.write ('&cb=' + m3_r); How to resolve late shipping issues with eBay Ship your orders quickly. Account suspensions and restrictions become something that eBay can impose on anyone irrespective of the fact whether youre a seasoned seller on eBay or a new seller venturing into the vast unknown of ecommerce on eBay. Connect with the eBay resolution center immediately. document.body.appendChild(mask); Check out our updated guide on how to create an eBay stealth account here. ", Here's exactly how to find Hot eBay Niches. removeClassName( document.getElementsByTagName('body')[0], activeNav ); } So even if you find some of these rules draconian, find ways to sell on eBay without breaking them. Thats the nature of ecommerce. Additionally, you are only allowed to communicate with buyers via eBays messaging system. I spoke to customer service & they told me it was indefinite & final but they would not supply a reason. Not all suspensions from eBay are the same. for(var index in elements) if(currentNav=='toggle-push-bottom'||currentNav=='push-menu-bottom') A copy of the email they sent about the suspension. } More on this later. This can involve taking quizzes that ensures you understand the policies you may have violated, sending documents to verify your identity, etc. if(currentNav=='toggle-push-right'||currentNav=='push-menu-right') Violate the law or any of eBay's product or communication safety policies and your selling will be restricted. Does it warrant a suspension? In almost all cases, you wont be allowed back on eBay at all. If your restriction results from a failure to pay fees, then the solution is easylog into your seller account, ensure that your payment method is up to date, and pay your fees. If youre selling an item thats been used and has some scratches, say so in your description. In looking for ways to un-suspend your eBay account, you might come across some services, websites, or tutorials on how to outsmart eBay. All of the above practices put trust at risk, so eBay restricts sales or suspends sellers entirely when they occur. In order to recover from a suspension, its important to have a good understanding as to why you were suspended. Get caught re-registering after a restriction or suspension and you're unlikely to ever be reinstated. Youll need to open a different LLC and follow the stealth practices listed above to remain anonymous to eBay. Sharing contact details via eBay messages will result in your account being restricted or suspended. sQuery('.close_btn_wrap .close-menu').onclick=function(){ Mobile Apps Forinformational purposes only, here are a few options to accomplish this. I suspect someone hacked into my account and was up to no good. Failing to pay eBay. If you get to know of the mistakes on your part while selling on eBay, the possible reason behind the suspended eBay account, pretending to be naive, and acting unaware of the situation is not something that you should do! Find him through eMail: akshaytrivedi@cedcommerce.com; LinkedIn: https://www.linkedin.com/in/akshay-trivedi-ranchi/. { He has been working collaboratively with user experience designers and developers teams to create content that helps in the apps workflow technical understanding. What to do ? Do any of these things and your selling will be restricted. However, if you wish to proceed (again, I. advise this) youll need to do so under another name, new email address, new phone number, new address, and ideally, a new location so the IP address isnt tracked. The best way to build trust with eBay when your account has been suspended is to follow their instructions to get it reinstated. We suggest updating them immediately. You genuinely got suspended for nothing and eBay made a mistake. Dont overpromise on quality. Even if a shopper makes a request to transact off of eBay, its against eBays terms. addClassName(this.parentNode.parentNode.getElementsByTagName('ul')[0],'active'); Start managing eBay Multichannel selling on Shopify, BigCommerce, Opencart, Prestashop, WooCommerce, or Magento store. eBay says, We dont allow replicas, counterfeit items, or unauthorized copies to on eBay.. Account holds areoften placed on your account when your payment method information expires or you havent made a payment. If you honestly did nothing wrong, you can contact eBay to have the suspension lifted, but indefinite suspensions are usually followed by trails of shorter ones, which means theres probably something wrong with your business practices. [CDATA[ activeNav = "pmr-open"; if(currentNav=='toggle-slide-left'||currentNav=='slide-menu-left') var elementClassName = element.className; eBay accounts getting permanent suspension usually happens when theres a severe violation of policies set by eBay. When you receive a case in the customer resolution center, do what you can to resolve it. Then, scroll to the bottom of the page and use the contact options to reach out to eBay and ask for a reversal. Once you make a mistake, you should work on improving the errors to rectify the concerns. When on eBay, you get a margin of only 0.3%. If you share other contact informationphone numbers, sales floor addresses, email addresses, or non-eBay websitesanywhere on eBay at allit will be detected and your selling will be restricted. } if(currentNav=='toggle-push-left'||currentNav=='push-menu-left') Success Story ga('send', 'pageview');