Check-in time is 3:00 PM and check-out time is 11:00 AM at Montauk Blue Hotel. we have been staying here for a number of years. The location is wonderful. Wednesday evening I called to book Montauk blue for 3 nights with my family we were going to book 2 king suites on the 1st floor I was speaking with a woman named Raquel who immedietly ask me for my credit-card information and my name she booked me 2 rooms on the 1st floor separated by another room because she couldn't get 2 rooms next to each other. Yes, Montauk Blue Hotel offers free Wi-Fi. I canceled my credit-card because I feel that Raquel Martha and Ashley could be scamming people for credit-card information.More. Once in the room, everything else was perfect. No parking left so parked our white BMW on the side of road coming into stone driveway with deep multiple large pot holes. Lock in a great price for your upcoming stay. Staff was great (Carolina). Avoid using profanity or approximations of profanity with creative spelling in any language. Montauk Blue Hotel offers unparalleled beach access at at incredible value, situated steps away from some of the most stunning beaches in the East Hampton area; some of the area's iconic sights are nearby, including the iconic Montauk Lighthouse, three state parks and some of the best golf courses in the region. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. We had been sitting at tables outside house keeping closets and watched them pack up and leave. We could walk everywhere., we love the location. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. You can sort and/or filter them by time of year, review score, and more. This service may contain translations powered by Google. Yes. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Promotional content will be removed. They had no answer for me as to why this was done to me over the past 2 days-and the games that were played !!! Respect the privacy of others. They had no information or reservation under my name and the hotel was completely BOOKED!!! Not on list. The property is a good rental income producer! Guests are required to show a photo ID and credit card at check-in. Montauk Blue Hotel is 21.2 miles from Block Island. Not exactly sure how to respond to "accommodation is a bit scruffy," except to say, the rooms have recently been updated, and "contemporary" would be my adjective choice.Montauk is most certainly a low-key, very informal place and perhaps that is what you meant by "scruffy"? Montauk features some of New York's most beautiful beaches, situated at the eastern-most end of Long Island. Stayed with 4 friends and while the room was very clean and location couldn't be better, it was tight for 4 women. All content should be genuine and unique to the guest. Protection from being unfairly refused services or entry to or from places accessible to the public (retail stores, restaurants, parks, hotels, etc). Is the indoor pool open and the ice machine. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We asked to check the list. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Then she scrambled to find a room. The property usually replies within a few days. Martha said she had no Information of my reservation nothing with my name or my husband's name was in the system or my email but not to worry she will rebook me . Your contribution should be yours. The staff is friendly and helpful. The views were fantastic, I love the location. Hot tub/jacuzzi is closed from Thu, Jun 04, 2020 until Thu, Dec 31, 2020, Swimming pool #1: Closed from Thu, Jun 04, 2020 until Thu, Dec 31, 2020. Had a few snags with the room, but Priscilla the hotel manager, took excellent care of us. We wanted to be at the beach and this Hotel did not disappoint. If you booked through us and want to leave a review, please sign in first. Right on the beach and in the center of town. All special requests are subject to availability upon check-in. Rooms not assigned ahead due to things changed per younger girl. I asked her what I was originally quoted and she said she didn't know she actually made no sense and was playing games ,I said how did you know I was quoted something the day before if you don't see that reservation .I was getting so up set I just said to have the manager call me and she assured me she would leave all this information for her and haveHer call me at 8:00 a.m. Well 8:00 a.m. came and went and I got no phone call. WARNING DO NOT BOOK THIS HOTEL AND IF YOU HAVE CANCEL Their employees are scammers and liars. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. She immediately asked me for my credit-card info and proceeded to book me 2 king suites on the 1st floor and for my inconvenience they will be next to each-other and assured me this was all taken care of .She said I would-be receiving an email to confirm all of this in the next 15 minutes. yes we have free onsite parking for 1 car. This property is 1 minute walk from the beach. Yes, Montauk Blue Hotel has a pool onsite. Thanks! The only way to leave a review is to first make a booking. That night the email never came so I called the next day around the same time and spoke with a woman named Martha because they told me Raquel was off . Your question will be published on Booking.com after it's approved and answered. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. Choose your currency. That is impossible unless the hotel has vacant rooms in which case, as I already mentioned, an early guest will certainly be accommodated.The hotel's policy is, any early arrival guest (& there are many) is welcome to leave their luggage in front office, change and/or use the restroom facilities at the pool and of course, use the pool, lounge on deck, go to beach etc.I'm sorry you did not take advantage of what we offer but instead, chose to unfortunately sit, wait and repeatedly ask the front desk for a room when they simply, could not help you. All rights reserved. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The beach was right out the door and the water was only 40 yards from the building. Close to water, waves crashing at night and people fishing with bucket fires on the beach. Does the chairs and umbrella cost guest to use that hotel provides on beach ? ALL the in-house and on-line booking reservations were reviewed and more than five employees were involved in this search. The carpets and walls were dirty. There's no capacity for cribs at this property. Get instant confirmation with FREE cancellation on most rooms! You can only leave a review within 28 days after check-out. I love the location. Are the ocean front king & Queen on lower level? 3 strip motel 2 story buildings so easily seen. Cancellation and prepayment policies vary according to accommodations type. please contact the Montauk blue hotel directly to request a rooms on the ground floor. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Try again. KAYAK scours the web for all room deals available at Montauk Blue Hotel in Montauk and lets you compare them to find the best rate for your stay. The rooms are clean and updated. Montauk Point Lighthouse & Museum is a 7-minute drive away. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. There was a problem loading the reviews. Contributions should be travel related. Thank you for your comments and I am truly sorry, you didn't like Montauk Blue. Montauk Blue Hotel features two stories full of spacious accomodations, a sun-drenched sundeck adorned with colorful deck chairs and sunbrellas, an indoor pool and hot tub and ample free parking. WARNING DO NOT BOOK THIS HOTEL AND IF YOU HAVE CANCEL Their employees are scammers and liars. Without question, there was absolute NO EXISTING reservation made for this individual for the days in question. Certain services and amenities may be reduced or unavailable as a result. Something went wrong please try again later. This 2 day mini vacation started poorly due to the unorganized rude office personnel. That means that you can always find a great deal for Montauk Blue Hotel. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. This property is not currently for sale or for rent on Trulia. * Accommodation is a bit scruffy really but the rooms were clean. Dear Sir:My response to your comments are in two parts:First, I am very happy that once you went to your room, "everything (else) was perfect, with sounds of the 'crashing waves' at night, closeness to water, bonfires and picturesque fisherman. This stay has listed several different cleanliness practices. Lady said rudely, we have until 4 to check in. Tripadvisor performs checks on reviews. From the town you can get on the Hopper and travel to other parts without using your car. We also have four person, "suites. Ashley said she will take down all my information and make sure we get the reservation tomorrow and that she does see something all of a sudden in the system but it needs to be approved by her manager because the price was different from what I was originally quoted. we have been staying here for a number of years. If you're looking for oceanfront rooms and proximity to the town of Montauk, this is the place for you! if the writer is claiming to be someone else). the beach chairs and umbrellas are complimentary, Yes, it is open upon request from 10am-6pm, Hi, Rooms are clean and a good size with real doors on the bathroom (vs. pocket doors). There were lots of families staying there. Questions and answers should be property- or room-related. Review tags are currently only available for English language reviews. At this moment we do not know if the pool will be open for 2021. It's hard to comprehend such an extensive diatribe of inaccurate information & vituperative language (as in this review) but what is even more difficult, was for me to receive a phone call from two reservationists at 11 pm at night after they had been screamed and yelled at for hours and were crying because they simply did not know how to help you? Error: Please contact the Montauk Hotel Directly for any special requests. Location was perfect, right in town close to everything. On the beach with direct views of the ocean. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Our room was directly on the beach. Additional sorting options might be available (by type of traveler, by score, etc). Wednesday evening I called to book Montauk blue for 3 nights with my family we were going to book 2 king suites on the 1st floor I was speaking with a woman named Raquel who immedietly ask me for my credit-card information and my name she booked me 2 rooms on the 1st floor separated by another room because she couldn't get 2 rooms next to each other. Please see our partners for more details. She immediately asked me for my credit-card info and proceeded to book me 2 king suites on the 1st floor and for my inconvenience they will be next to each-other and assured me this was all taken care of .She said I would-be receiving an email to confirm all of this in the next 15 minutes. Click here to read post guidelines. We've sent you an email so you can confirm your subscription. We don't want building in parking lot area. fall and summer love them both, Love the location. Booking.com does not accept responsibility or liability for any reviews or responses. Guests are required to show a photo ID and credit card upon check-in. fall and summer love them both. Added us to list supposedly. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. 108 South Emerson Avenue, Montauk, NY 11954, United States of America Vending machines are also available for snacks and drinks. Kirk Park Beach is the closest landmark to Montauk Blue Hotel. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. There are more repeat guests here than most other properties. Browse questions from guests for anything extra you want to know about the property, Hi, Yes the cancellation policy right now if 72 hours prior to the arrival date. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. You'll receive an email as soon as the property answers your question. Booking.com does not accept responsibility or liability for any question or answers. Read more about possible travel restrictions before you go. If you wish to report an issue or seek an accommodation, please, 108 Emerson Avenue-Montauk Blue Hotel #120, 442-H New York Standard Operating Procedures. From the town you can get on the Hopper and travel to other parts without using your car.. If you stayed at this property through Booking.com, you can write a review. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. We have both upper and lower level rooms. Hotel is right on the beach. the hotel is right on the beach, but walking distance to the town. This was because they didn't have enough guests to warrant opening it. The hotel is a leisurely stroll from the heart of Montauk, bustling with beach shops, spectacular restaurants offering a wealth of different cuisines, from pizza and popular breakfast spots to some of the best, freshest seafood restaurants in the area. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. She immediately asked me for my credit-card info and proceeded to book me 2 king suites on the 1st floor and for my inconvenience they will be next to each-other and assured me this was all taken care of .She said I would-be receiving an email to confirm all of this in the next 15 minutes. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. But, the room was perfect as it faced the ocean and the bed was very comfortable. That night the email never came so I called the next day around the same time and spoke with a woman named Martha because they told me Raquel was off . Escape the ordinary at Montauk Blue Hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Your current currency is U.S. Dollar, Choose your language. We are continuously working to improve the accessibility of our web experience for everyone, and we welcome feedback and accommodation requests. Please enter a valid email address. One older office girl left, no visitors left in office n told, you didn't check in yet. 1561950,1559850|5,1565670,1559850|7,1561630,1568250,1550830,1561220,1566560,1563710,1565080,1550830|3,1557080,1565870|4,1553180,1542720,1557030,1563880,1559850,1565870,1548020|4,1559850|1,1568250|3,1563710|2, Personal or sensitive info (e.g. With this attitude, I am sure it will be a continuing problem. On the beach so a great location. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. We offer beach chairs and umbrellas. The shower leaked profusely and required a couple towels to sop up the water regardless of our attempts to prevent it. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. She asked for phone no to call when ready. Youll have a private room with all the hotels amenities. Rooms are clean and a good size with real doors on the bathroom (vs. pocket doors)., right on the beach! Dont include any personal, political, ethical, or religious commentary. Location is perfect. Yes, rules and regulations apply. . If we find any, we delete them and, if necessary, take action against whoever is responsible. The air conditioner would not remove the humidity from the room and so it always felt damp. Thank you very much for your very positive review of Montauk Blue & we are all, very pleased, you enjoyed your visit!I am particularly pleased you found our staff to be friendly and accommodating & Itotally understand your frustration and disappointment with Mother Naturereally wish every day was "guaranteed" to be sunny and warm but, as you well know, despite every possible effort, none of us can control "Her"!Thanks for staying at Montauk Blue and we certainly hope you will visit us again soon! The only issue was that our room was the only one w no balcony furniture. No call so we stopped back at 230. Actual travel distances may vary. To scrutinize the housekeepers as they are working and to note, "no visitors" in office, does not equate to "My room should be ready, before any one else, so why isn't it"?As I explained to you, the rooms get cleaned on a rotational basis. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Additional guests are supposed to be charged, $25/per guest/day but unfortunately, we are unable to fully monitor this situation; however, if we are told, for example, there will be four guests, a larger room or perhaps even two rooms would be recommended for maximum comfort. Your current language is English (US), 108 South Emerson Avenue, Montauk, NY 11954, United States of America. The front desk personnel were very helpful and friendly and housekeeping did an amazing job, daily. Approximate prices in USD for a 1-night stay, We'll show you stays where you can have the entire place to yourself, This property has taken extra health and hygiene measures to ensure your safety is their priority. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Choose the 2nd floor if you're looking for a more quiet experience to enjoy the ocean sounds from your balcony. It says its non refundable however if one needs to cancel would they give a credit toward another booking? The information taking process, at least with a direct, on premise reservation agent, takes at a minimum, 15 minutes to complete, BEFORE a card is charged: plus, a card is never charged unless there is a CONFIRMED reservation & at that point, an e-mail confirmation is sent for the guest to review and keep.The Hotel has complete and accurate records of all these transactions & to further insure the safety of our guests, we do NOT take cash at any time.3. The girl said that she will place us on the list as arrived and we would get the next room as one opens. We chose this hotel because of the indoor pool - which was only open for short hours one of the two days we were there. Does the hotel have a pool? Thanks! That makes no sense but, if it did occur, I do apologize & believe, you were given a later check-out as a courtesy for your delay.In terms of the specific facts regarding room reservations, your's and any one else's:Rooms are assigned as soon as a reservation is made. The only possible way, an existing reservation could have been missed would be if some computer error happened and an on-line booking was never correctly transmitted.