If available, youll see the option to get tickets with AXS Official Resale on the event page. Upcoming. Yep! When its time for the event, they can open the app to show their tickets on their phone. Can anyone help? Trying to sell/transfer HS tickets on AXS Do you know what number you used to contact AXS? Anyone have success getting something similar resolved day of show? The game is in 36 hours. All Rights Reserved. You will enter your community username and new password and done! SOLD TICKETS VIA AXS. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Official Tickets and Your Source for Live Entertainment | AXS.com There has to be some way, right. Privacy Policy | Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. If you already have an AXS account, the tickets will be transferred to your account automatically. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. Review listing information and choose Credit Card for payout. If they already have an AXS account set up the tickets will go in their account automatically. Open the App and sign in to see your tickets. From everyone at Vivid Seats, we hope you enjoy your event! Show the tickets on your phone for everyone in your group. I was never able to get ahold of SH again. Your tickets will no longer be listed for others to buy. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Your guests will need to create an AXS account to receive tickets. Transferring Tickets. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. After logging into the app, verify the tickets are available in the app. If you already have an AXS account, the tickets will be transferred to your account automatically. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I purchased tickets for a concert back in February. AXS Mobile ID allows you to manage . Solved: Mobile Tickets Have No Barcodes - StubHub Community Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Tap View to access the barcode and scan in for entry. Its up to the promoter, artist, or team if you can sell tickets or not. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Why did the venue decide to use AXS Mobile ID? After the switch, you will enter the email address you use to access the community in order to reset your password. Use the same email you use on StubHub. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Terms of Service | Danielle is the author of this solution article. Help us improve this article with your feedback. Select the tickets to transfer and enter the recipient's information. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Its up to you! AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Never. On the review page, click the Transfer button to send the tickets. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. When will I receive my tickets? - SeatGeek AXS being buggy with the resale tickets : r/Tipper - reddit Manage Cookie Preferences Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 When I buy tickets, do I have to deal with the seller? We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. If your friend already has an AXS account, the tickets will be transferred instantaneously. Official Tickets and Your Source for Live Entertainment | AXS.com In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? You also have the option of transferring and listing your tickets for sale prior to the event. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. After that, the tickets will be theirs to use with the AXS app. Can I still use a ticket after I have transferred or shared it with someone else? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Otherwise you have until your friend creates an account to cancel the transfer. After that, the tickets will be theirs to use with the AXS app. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? When your tickets sell, youll receive an email informing you of the sale. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Ability to transfer and/or sell tickets varies by show and is subject to change. and need to send them to a friend, transfer the tickets through your AXS account. When I sell tickets, do I have to deal with the buyer? Its up to you! Many fans find it best to TRANSFER the seats to their guests prior to the event. I followed the directions of creating a AXS account via the email address that they sent me the email. What if my guests arrive at different times? In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. On the Review page, click the List Tickets button to finish. 2023 No, tickets must be scanned through the Rockets App or the AXS App. Customer service all the way to your seat, 2000-2022 StubHub. Is there any way to get any assistance? Customer service all the way to your seat, 2000-2022 StubHub. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. All Rights Reserved. There is no fee for transferring seats and you are allowed unlimited transfers. Transfer Tickets - AXS Help Center Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Overall, disappointing, but fair. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Just follow the simple steps to make the tickets officially yours. i spent the next 2 hours trying to get the axs app to work and get my tickets. Was wondering if you had any update on how yours is going? I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Have been on hold 3+ hrs. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Stub hub sent my hockey tickets for a las vegas game to axs. Sorry we couldn't be helpful. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Thanks! Press J to jump to the feed. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Sign in or create an AXS account. Follow the steps below to access the tickets: Did you find it helpful? why the hell can they just not send you the tickets in an email, as an option? It depends. Are screenshots of the barcode valid for entry? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Open the AXS app Sign in or create an AXS account. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. This will help to ensure that you are ready for your event in no time! Browse your upcoming events and tap the ticket icon for the game or event you would. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. | Then when it sells and you are paid, you transfer it using the app. Select the tickets to sell, and then set your price and selling options. Help us improve this article with your feedback. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). A Unicorn of a Groupset - New SRAM Force AXS If you do not currently have an AXS account you will be instructed to create one during your purchase. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Also, to make it even more . Then your friends can get in with their own phones using the AXS app. Show was postponed from June 2020 to July 2021 due to covid. To view your AXS Mobile ID tickets click on your initials in the middle. The Rockets App is free to download and available in the App Store or the Google Play Store. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) When listing tickets, you decide how long your listing will be available for others to buy. All rights reserved. Select the seats you would like to send. Yep! Theyll also need to get the AXS app. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Cookie Notice The game is in 36 hours. The concert is tomorrow. What are my options here? Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Open the App and sign in to see your tickets. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Tickets Seat numbers it lists 13-16 ? Press question mark to learn the rest of the keyboard shortcuts. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Article. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. The Fox Theater Foundation. Why can't I see my tickets in the App? - AXS Help Centre Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." If you see a Sell button next to your tickets in your account, you can sell them! Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Copyright Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster How do I accept and access tickets sent through AXS? Click the Sell button next to the event in your AXS Account. They said they would get in contact with the seller and have the tickets transferred over. Nope. When its time for the event, they can open the app to show their tickets on their phone. Your AXS Mobile ID ticket will now show up. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Its up to the promoter, artist, or team if you can sell tickets or not. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Show the ticket in the App at the entrance and get them scanned to enter. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Bought tickets for a group? There is no fee for transferring seats and you are allowed unlimited transfers. No. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Tap the gameyou are attending tap View All to see more games. it must be some garage shop with three programmers. Select the tickets to transfer and enter the recipient's information. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? What if my guests arrive at different times? How do I transfer AXS Mobile ID? In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Theyll just have to create an AXS account to claim their tickets. AXS Mobile ID Ticketing FAQs | T-Mobile Arena I bought two tickets to a New York Islanders game at Nassau Coliseum. it never happened. Here we are. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Step 1: Download and Login into MLB Ballpark App. may not be valid. No. However, we recommend that you transfer tickets to each person attending the event. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Click yes, retract now.And youre done! AXS FAQs Many fans find it best to TRANSFER the seats to their guests prior to the event. Show the ticket in the App at the entrance and get them scanned to enter. At this point, you should see your tickets in the MLB Ballpark app. Enter the recipients first name, last name and email address, or select from a list of. Yes No Still Need Help? The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Select the tickets to transfer and enter the recipients information. Have mobile tickets and cannot find barcode. AXS Mobile ID FAQ - Las Vegas Aces Select the tickets to sell, and then set your price and selling options. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. When listing tickets, you decide how long your listing will be available for others to buy. Tap Tickets Tab (pull down on the screen to refresh if necessary). If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Does anyone know how to do it through axs?? After completing the account information, you may buy, sell or manage any seats in your account. My tickets are in The O2 Venue App, what does this mean? SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Did you find it helpful? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. How will I know if my transfer was successful? I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Privacy Policy. For more information, please see our This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Please help. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Use of this website signifies your agreement to our. How far in advance can I access my tickets? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Yes Transfer tickets to friends (for select events). AXS Mobile ID tickets are digital and cannot be printed for venue entry. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics To login, use the same email address you used when purchasing your tickets. As an event draws closer, venues generate the barcodes for each ticket. The tickets will be delivered to the buyer automatically. I can't see my tickets in the AXS app - AXS Help Centre We bought the tickets through AXS and we have no clue how to sell or transfer them. Select the tickets to transfer and enter the recipient's information. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Youll be able to transfer money to your bank from your account on AXS.com. Your tickets will no longer be listed for others to buy. Your Privacy Choices | Lindsay is the author of this solution article. Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Use the same email you use on StubHub. On the review page, click the Transfer button to send the tickets. You may also review your transfers and purchase history at AXS.com. Did you find it helpful? Otherwise you have until your friend creates an account to cancel the transfer. OR. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. i will not book anything on stub hub as a result. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. What is transfer? Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Create an account to follow your favorite communities and start taking part in conversations. The tickets will be delivered to the buyer automatically. Tix originally purchased Spring 2020, was postponed until today 7/31/21. I had read on other threads that sometimes the tickets don't transfer until the day of the event. For more information, please see our AXS Tickets app not working? crashes or has problems? - JustUseApp No. I tried calling axs.nobody was home. Easy! Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Why did the venue decide to use AXS Mobile ID? The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. What is AXS Official Resale and where do the tickets come from? So you can sell on StubHub or any other way you find. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. AXS handles payment and delivery so buyers and sellers never interact with each other. Can I have multiple tickets on one phone? If they already have an AXS account set up the tickets will go in their account automatically. i had the exact same problem. 2021 Vivid Seats Ltd. All rights reserved. Privacy Policy. | When your tickets sell, youll receive an email informing you of the sale. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Remember, your friends can always transfer tickets back to you. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. And you're done! Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.)