E-Drive system: Mahle Motor Hub drive 40Nm . I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. Motor cable is not connected. Let it cool down before using the bike again. Properly inspect all the visible connections and see if the display is adequately engaged or not. This can be very annoying if left on, be sure to turn it off! E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. Contact our helpful and friendly customer service team for assistance. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. Each setting offers between 30% and 100% of a set percentage of the total power output. My bike is a hot system sold by Hotstream bikes through Amazon. Power supply problem in sensors. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. But why did she turn to an e-bike? Each offers a set amount of torque as a percentage of the total amount per level. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. Hello dubman. The Addict eRIDE 20 is the base model at 3,999 and comes with a mix of Shimano Ultegra and 105 mechanical. Ebikemotion know about this issue and have issued a firmware update to solve it. Got a new Ribble e-bike and want more assistance with how exactly it works. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. If the system locks, reduce the demand and restart the bike. To do so you would have to remove the bottom bracket and crankset. Within this menu, there is also a very neat feature. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Try to restart the engine. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. Bosch Active/Performance Line Charger Manual. Instead, a port located just above the bottom bracket provides easy access to charge the battery. Current supplied by the Battery Pack is too high. This is the MAHLE X35 SmartBike System. It commonly occurs when there is a connection issue in the mount and battery. H\n0E Home About Contact Blog Stepmom's Huge Exposed Titties - XVIDEOS.COM _TOP_ [WORK] What I Enjoy - 48, UK - 015-01 @iMGSRC.RU YOUNG Girl And MOM At Park, 4 30ish, 20170831_164610 @iMGSRC.RU So I swapped wheels to check if the problem was the motor. Ensure that the throttle is released and try again. I got the issue yet again after a few months. you have Bluetooth enabled on your phone. . Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. Or you could select the Custom option and set each assistance level to exactly how you prefer it. 0000030299 00000 n It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. 0000030374 00000 n If the problem persists, contact your eBike dealer. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Power Output Failure in the lights line. Error in the Error Database System. Battery pack sensors are damaged. I went the "suggested way" and am waiting for a new charger. Ranjit. Just what sets these award-winning bikes apart from the rest? Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? Check for silicone interference, corrosion damage, or loose or damaged cables. Hey David. Its no doubt that at some point, you may encounter one or some of the errors discussed above. As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. You must log in or register to reply here. 107 0 obj <> endobj An incorrect battery used on the bike shows. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. Battery Pack sensor damaged. Email us today, and get a reply within 24 hours on weekdays! Then I wouldn't be too concerned. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Is there a site to buy parts for MZZK E Bikes? The ebikemotion ones are inordinately expensive at 549 . Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal Check connection or contact your authorized dealer. Sign up for in-stock updates and discounts! At which point the LEDs should turn white and then release. Here is the issue: after the ride I review my activity but I don't see any error message. The battery has a life expectancy of around 500 charge cycles. One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. Also, check if there is any silicon interference or corrosion damage. Thanks Wait until the temperature drops. Therefore the throttle will have the same speed level/grade limit set on the PAS. And Error code 07 does not always indicate a hub motor problem. Besides his business, he loves to do research on different aspects and share his findings with others. Both have their advantages and disadvantages. 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. You can try a different controller if you have one or ask for a replacement from the supplier. 0000029939 00000 n To learn more about the app and what it offers read our dedicated companion app blog here. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. Or did you get the firmware update? I am not sure if this will comeback but for now it seemed to fix it. Upon opening the app you will then be asked to enter your email address and password. Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. 0000002237 00000 n Where the instructions refer to a 'short press this indicates one quick press of the button and then release. Turn compatible lights on/off (if fitted). According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. Speed Sensor error - Motor consumes but Speed not received from sensor. Power supply problem in the HMI bus. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Turn on the motor with the power button. If the problem persists, contact your eBike dealer. The app will show if there are any errors in the bicycles electrical system. If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. If the voltage value does not increase, check the connection and try another charger. This colour indicates the amount of battery charge that is available to use. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. 0000000776 00000 n Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. Also the PAS wont kick in on level 4 or 5 A new era in the riding experience. Hi, How will I know how much battery charge remains? They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again. Some common electric bike errors are- 1. Open the settings menu. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. What is it? However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Check the cable; try unplugging and replugging. The display itself is used to indicate the selected power level, available battery level, and more. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. He is very excited and wants to have it ready for display, Thank you for any interest and help you can provide! Continue charging. 0000030681 00000 n I never got an email and I can create an account. It uses a widget technology and allows users to completely set up the information they need to see. 0000001387 00000 n Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. Also, when the software encounters and the connection interrupted. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. New component detected not associated to this eBike system. Alongside this intelligent system, there's also an easy to use . A local Orbea service centre to me updated the firmware, job done. With any error, the e-bike started flashing. Please install the specific Battery Pack for your eBike System. If you are new or planning for purchasing an electric bike, then this guide is for you.
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