As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. 2020 3dcart Shopping Cart Blog. In this article, weve shared many important things you must know before selling on Depop. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). And my balance wasnt negative either. Step 2: Tap on the Setting icon from the top right side of the screen. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. Depop charges a 10% selling fee for sales on the platform. To keep proof of postage, send the item to the address on the in-app receipt. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Read about our approach to external linking. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. The cost savings to the customer can help to boost your sales. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. A week later they have opened a dispute saying this was an unauthorised payment? Also the depop profile has blocked me. Link to your social media account and tap on Next. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. This is normal if you are new to selling to establish that you are a trustworthy seller. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. Find out more about how we use your personal data in our privacy policy and cookie policy. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. We actually update the tracking information on both Paypal and Depop. The way you optimize your listing pages can have a huge impact on your sales, so follow these best practices for adding listings to your Depop store. I am a bot, and this action was performed automatically. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. From launching their own brands to building vintage resale businesses. Update or re-download your Depop app to the latest version. Please read rules before posting. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. but I'm can't seem to upload them to the claim. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". Advice, staff picks, mythbusting, and more. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. Do you have items laying around at home that you want to sell online? Step 5: Enter your First name, last name, billing address, and tap on Next. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. 80. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Rather Depop shipping is included in the price depends on the individual seller. The depop limited charge just reoccurred the next day and it went through. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. You can select shipping with Depop, meaning you dont have to configure shipping manually. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. Depop confirmed that it intends to implement multi-factor authentication in 2021. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. Alternatively, you can avoid counter service altogether. 1. Connect your Depop account to the Paypal account you will be using. When finished, tap on Post listing. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. However, using Poshmark comes with high seller fees. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. We'll just need you to confirm: The email address linked to your Depop account. I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. By browsing this website, you consent to the use of cookies. Step 3: Fill out the basic details and then click on Next. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. Why Etsy dropped $1.6 billion on Depop. For the United States, Depop uses USPS as their vendor for shipping within in the app. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. By selling print-on-demand products, you wont need to have an inventory in stock. Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. Once youre logged in, click on Sell from the top right side. In case something goes wrong, youre protected by PayPal's Seller Protection. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. When the money has been transferred, you can move it over to your bank account if you wish. It's a pain, I hate PayPal payments. Please contact the moderators of this subreddit if you have any questions or concerns. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. When selling online there are some common reasons why customers return a purchase. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. The depop limited charge just reoccurred the next day and it went through. Now you can start selling items and get paid when your items sell. For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. Can Nigeria's election result be overturned? Below is a simple chart that shows how it works. For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . There are many things you should know before selling on any marketplace. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. Learn More. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. This happens to me sporadically throughout the year. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Leave the Archive. Today, Depop is a place where millions of users come to celebrate their style and discover culture. They are entrepreneurs, pushing fashion forward in so many different ways. You can simply adjust your listing and post it again. Heres How to Responsibly Donate and Repurpose Your Castoffs. They are inclusive, diverse, progressive and creative. Unlike Etsy, Depop does not charge listing fees. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. I am a bot, and this action was performed automatically. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. You can either agree to the refund, or not agree. Home. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. It was removed by the firm in a few hours and her password was reset. Repeated violations will result in a ban. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. What You Need to Know Before Selling on Depop. However, the buyer must have a solid reason to request a refund. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. In all cases, the fraudsters demanded to be paid directly, rather than through the app. Step 2: Enter the 6-digit code sent by Depop to your phone number. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. Inspiration arrived during a visit to a friends apartment. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. That's so bad, the other person must know exactly what they have done. And now, my everlasting curse is automatically noting the stitch, color, quality, and cut of any random piece of clothing I encounter. It seems its only the call center who make an issue about this. However, make sure that all your sales are sent with tracking. This includes your email, credit card, and bank account. It seems like using Paypal is charging me a lot more than if i were to use depop payments. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. I found it hard to even imagine making a profit. She immediately used her brother's Depop account to comment on the offending post and contact the app. Can anyone help me? Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. A sub for discussing all things Depop. Sep-28-2020 08:55 PM. Ready to get started? Good to know it's normal doe. They may even ask for PayPal payment via friends and family. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. Paypal can hold your funds for up to 21 days. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Be prepared to get asked a lot of questions. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. What does this mean and why did it happen? Dropshipped print-on-demand products must use a design created by the seller. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. You will need a shipping scale, measuring tape, and a printer. Disconnect your Paypal from Depop and reconnect again. Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. When they updated to extra-small I didnt bother to go back to update my older listings. What does this mean and why did it happen? On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. Pricing is another important aspect when it comes to selling. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 1999-2023 PayPal, Inc. All rights reserved. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. If you, as the seller, agree to the refund. If you want to take that risk, we have a few tips on how to avoid getting scammed. Open the app and tap on the Camera icon at the bottom center of the home screen. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. For example, if you can someone explain why I was charged $13? Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Its never happened before while using Depop or any app. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! As know I have lost out on an item and money when I haven't done anything wrong? Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. Ah that's brilliant thank you so much, you've put my mind at ease!! Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). If youre not sure which one to choose between these two, check out this detailed comparison of. When it comes to print-on-demand service providers, we recommend Printful and Printify. Test out different poses. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. Possibility 3: Buyer internationally cancelled the payment Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Fee Breakdown: - 10% Depop fee I received a notification and email from Depop of a sale confirmation and the USPS shipping label. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. This makes it sound like they've probably deleted their paypal account too? Payment issues with Paypal and Depop can happen to anyone. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. Both in the U.S. and both depop payments. I did so by accident, used my own money to ship, and I was charged. Please make sure you've read the community rules, and that your post follows our posting guidelines. Once youve put it all together, your listing should look something like this. I feel like im doing something wrong or not understanding? "The fact that this has been going on for monthsis unacceptable. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. FAQs will be removed. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. It all hangs on whether paypal agree that the transaction was unauthorised. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. New Community Member. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. Also they're charging me for shipping even if I put buyer pays for shipping? For reference, my first three sales on Depop were temporarily on hold. Founded in the U.K. in 2011, Depop lets people buy and sell used clothes through its . A collective of individuals who inspire and grow with their evolving style and values. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Any post that does not adhere to them is subject to removal. Posted on. In 2021, Depop was acquired by Etsy for $1.6 billion. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. Please contact the moderators of this subreddit if you have any questions or concerns. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. 4. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. If you, as the seller, agree to the refund, then you will give the refund to the customer.
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