Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. Warm wishes and happy holidays to you and yours. Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. The retailer opened a new boutique in Nashville and expanded four boutiques with its Troy location breaking opening-day and opening-weekend sales, Hill said. All of our people are essential to the Aritzia team and we know we wouldnt be us without them. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. Right now, all proceeds will go to the Aritzia Community Relief Fund to support families. Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. As POPSUGAR editors, we independently select and write about stuff we love and think you'll like too. Still, theres no disputing the power of a major celebrity social media endorsement. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS For every package purchased (you can pick up the Diamond package for $100 or the Double Diamond for $200), Aritzia will donate two back to the community on your behalf. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. We are not able to offer exchanges online. Aritzia Community Sponsor Package - Diamond, Aritzia Community Sponsor Package - Double Diamond, Aritzia Distributes 10,000 Packs of Leggings and T-Shirts to Healthcare Workers, distributed to those on the front lines of COVID-19. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. Wong joined the retailer in 1987 as a style advisor (the term Aritzia uses to refer to its sales associates) at the Robson street store in Vancouver, while studying economics at the University of British Columbia. "Y'all are a multimillion dollar company. Hit the Submit Order button before you're ready? "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". "Our goal is to do our part for the global well-being. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. If you purchased from aritzia.com, you can ship your return back via mail using your return shipping label included in your order. Covid-infected workers forced to isolate at home without sick leave will again be able to claim up to $750 in pandemic pay from this week. For purchases made online, you can return your purchases online and in store. Thank you for supporting us, so we can support our people. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. After 30 days, we will no longer accept returns. Box 500 Station A Toronto, ON Canada, M5W 1E6. The Company designs apparel and accessories for its collection of exclusive brands. ), Architectural and interior photography of Aritzia Super World NYC. Items must not be washed, worn or damaged. Want good news asap? Artizia survived during the COVID-19 pandemic by shifting to a far more intensive digital selling strategy. The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19. After 14 days of reopening, we will no longer accept returns or exchanges. For more information on Afterpay, please see our Afterpay FAQ. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11 Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. Immunization providers should follow their regulatory/employer guidance for reporting . See, Click to View our Accessibility Statement. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. Steady, now. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. And well do absolutely everything in our power to keep it that way. Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Its critical to note that this is merely the beginning the brand knows it has a lot of work ahead. Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. This year it's running from August 31 to September 5. Our approach is modelled after the successful implementation at our Distribution Centres and Concierge hubs, where weve not had a single positive case of COVID-19 to date. Aritzia Refund Policy. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. All This copy is for your personal non-commercial use only. Aritzia has shared snaps from grateful nurses and medics with POPSUGAR, which were posted on social media to thank the retailer for the thoughtful packages. The Aritzia Community Relief Fund, which was supported by the ongoing loyalty of its customers and the generosity of its suppliers, partners and service providers, reached $20 million (Canadian dollars). Your Aritzia. The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. Shop Now. Get our Fashion & Beauty newsletter by tapping the button below. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. "Our goal is to do our part for the global well-being. Aritzia started a phased reopening of stores on May 7. If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Opinions expressed by Forbes Contributors are their own. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. For every package purchased (you can pick up the Diamond package for $100. In 2019, Black buying power reached $1.4 trillion, according to Selig Center for Economic Growth, and is expected to grow through to 2024. Return Processing Times. To order As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. Your repair is safe and secure at the store location you dropped it off at. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. to colleagues, clients or customers, or inquire about Some also reported that staff used a system of acronyms to racially profile customers in retail stores. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. The Women Of Roblox Are On A Mission To Make Gaming A Force For Good, ChatGPT: Thinking Outside The Content Marketing Box, How Latina Entrepreneur Corina Burton Once Failed, Then Launched A Multi-Million Business, Child Sexual Abuse Survivors Pen Their Own Justice, Women Have Found A Powerful Way To Form Authentic Connections In Business - Mentoring Walks, Sephora, A New CCO And A Celebration Of Latinx Roots: Babba Rivera Is Building A Haircare Empire With Ceremonia, 5 Ways To Bounce Back After Getting Laid Off, Greenlight For Work Tackles Top Source Of Stress For Working Parents. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. We are not able to offer exchanges online. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. Lets continue to take care of each other. In an email to CTV News, the company's senior director of communications said the . Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. When asked if Aritzia has plans to expand its size offering to better represent the American shopper, Hill shares that there are plans to "offer this in some products." Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. Cision Distribution 888-776-0942 Citing exceptional performance throughout the quarter despite the ever-changing pandemic landscape, including supply chain disruptions, shipping delays and labor shortages, Brian Hill, founder, chief executive officer and chairman of Aritzia, said he sees extraordinary opportunities in the retailers future. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . Until then, well be right here online and at your service. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. When typing in this field, a list of search results will appear and be automatically updated as you type. What health and safety measures have you implemented? Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. For more details about our return and exchange policy, see. More premier locations are becoming available and under increasingly compelling financial terms, he said. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. I cover captivating visionaries in fashion & lifestyle. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. An employee who tests positive for COVID-19 shall be paid at the employee's regular rate until the employee is authorized to return to work per the terms of the Human Resources COVID-19 Guidelines for Employees.