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You might need the following information: If necessary, type the server address. In MDaemon choose Accounts -> Account Manager -> {username} -> BlackBerry Enterprise Server. And for IT, BlackBerry Enterprise Identity simplifies the management of cloud based applications with a single point of entitlement, control, and audit for all cloud apps. BlackBerry ® Enterprise Identity makes it easy for employees to experience the benefits of cloud-based applications from any device with a browser using a single set of credentials. Please check your username and password and try again. In BES 5.0 administrators will be able to push out device handheld software updates over the air. For more details and features of the BlackBerry Support Community review article. Contact Us On the BlackBerry device go to the 'Enterprise Activation Screen' (Menu -> Options -> Advanced Options -> Enterprise Activation… Unable to contact server, please check connectivity or server address, iOS or macOS device activations fail with an invalid APNs certificate, Users are not receiving the activation email, Commands for BlackBerry OS (version 5.0 to 7.1) devices, Using Lost Mode for supervised iOS devices, Allowing BlackBerry 10 users to back up device data, Set a log level for individual BlackBerry UEM components, Change the log level to Warn for Microsoft Intune customers, Auditing app activity on BlackBerry 10 and BlackBerry OS devices, Get device logs using a BlackBerry UEM command, Send BlackBerry 10 device log files to BlackBerry Technical Support Services, Send log files from the BlackBerry UEM Client, Send log files from the BlackBerry UEM App Catalog, View and filter the administrator audit events, Export administrator audit events to a .csv file, Export security audit events to a .csv file, Create a schedule for an event notification, Create a distribution list for an event notification, SNMP counters for enterprise connectivity, SNMP counters for BlackBerry Secure Connect Plus, Logging phone call and SMS/MMS activity for Android Enterprise and Samsung KNOX Workspace devices, Export an app deployment report to an .html file, Activity and compliance violation reports for BlackBerry Dynamics apps, Export BlackBerry Dynamics app reports to a .csv file, Monitoring the performance of the BlackBerry Work app, View device performance alert notifications, View a performance alert for a single device, S/MIME profile and device setting dependencies, PGP profile and device setting dependencies, iOS and macOS: IMAP/POP3 email profile settings, Android: IMAP/POP3 email profile settings, Windows: IMAP/POP3 email profile settings, BlackBerry Dynamics: SCEP profile settings, BlackBerry 10: Compliance profile settings, BlackBerry Dynamics connectivity profile settings, Common: Enterprise connectivity profile settings, BlackBerry 10: Enterprise connectivity profile settings, iOS: Enterprise connectivity profile settings, Android: Enterprise connectivity profile settings, Enterprise Management Agent profile settings, BlackBerry 10: Enterprise Management Agent profile settings, iOS: Enterprise Management Agent profile settings, Android: Enterprise Management Agent profile settings, Windows: Enterprise Management Agent profile settings, Windows Information Protection profile settings, Windows 10: Windows Information Protection profile settings, Microsoft Intune app protection profile settings, Common: Microsoft Intune app protection profile settings, iOS: Microsoft Intune app protection profile settings, Android: Microsoft Intune app protection profile settings. The administrator will have greater visibility into the Enterprise Activation. Activate BlackBerry 10 devices using the BlackBerry Wired Activation Tool Tips for troubleshooting device activation Device activation can't be completed because the server …