Hope to have him serve us again in our next visit. The 215-room hotel includes luxury rooms, suites and villas, and offers an array of delectable cuisines from around the world at its various F&B establishments. We wanted to leave the hotel as soon as we can, this is the feeling we had when staying with Sofitel Sentosa. Due to COVID, breakfast is a la carte, but thought they executed well and everyone ordered something they liked with the staff being helpful to the needs of our young daughters. SOFITEL SINGAPORE SENTOSA is the ideal place to spend a few days hanging out with the family. we could feel it in other hotels we staycationed at, but the staff at sofitel definitely strived to ensure that they maintained their service standards even in this period. Taxes and fees that are shown are estimates only. See more questions & answers about this hotel from the Tripadvisor community. The entire property is cosseted in lush tropical greenery and overlooks the South China Sea. Bademäntel, Hausschuhe, Haartrockner und luxuriöse Pflegeprodukte. Das Resort Dekor umfasst eine Kombination von komplizierten Französisch-Design, zusammen mit Singapurs Kolonialerbe. Die So SPA befindet sich in einem denkmalgeschützten Gebäude des 19. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.
Kostenloses W-LAN ist im gesamten Haus verfügbar. The room was not very well furnished. Pariser Stil eingerichteten Zimmer verfügen über einen stilvoll wunderlicher Blick. Thank you so much- Sofitel will always be special to us. Completing the experience for guests is a spacious swimming pool deck and the world's largest Sofitel Signature So SPA. Having said that, the hotel gave a nice birthday gift, a slice of cake and a generous basket of fruits. Das Hotel verfügt über einen Golfwagen Service Gäste rund um den Ort zu chauffieren, und es gibt einen kostenlosen Shuttleservice zum und vom Vivo City Shopping Mall und Paragon Shopping Centre. Best Regards, Piotr Kupiec General Manager, First stay at sofitel. Food was decent at other meals but consistency was an issue as there seemed to be some confusion as to what our package voucher got us as well as lack of consistency in the dishes served (different portions, ingredients, etc.). Samantha and Farah are exceptional employees who go above and beyond the call of duty that Accor should be proud to have as a member of their team. Nearby attractions include Fort Siloso (0.2 miles) and Tanjong Beach (0.2 miles). Staff poorly trained, unable to understand 5 star service: forgetting orders, bringing mains at same time as starters, giving us bill while still eating.
Even on the morning of the stay itself, when I called to enquire, I was told it is subject to availability. Which room amenities are available at Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)? These are minor issues but seems to indicate a lack of training and service standards, a 5 star hotel could do better. Breakfast has been switched to a la carte ordering, instead of the usual buffet, but portions were generous and service was quick. At the point of booking, post booking, pre check in as well as on the day of the stay itself, I had requested for connecting rooms or for the rooms to be next to each other, as my wife and I were going to stay there with our four kids (including a one year old infant).