I took advantage of what they promoted as $3 to start for the first month, then without notice, they had enrolled me into the annual plan and charged my credit card. There is no number to call, and it will take multiple messages for them to address your concerns and then refuse a refund. How do I contact Post Planner? Day 3: List Out Your Challenges. BestCompany.com is trying to work directly with this company to verify the While they are compatible with a number of social networks, the focus of Post Planner really falls on bolstering engagement on Facebook and Twitter specifically. Post Planner is designed to take a once difficult and time-consuming process and turn social media management into a complete seamless process. I am currently seeking a refund for the unauthorized auto-renewal. Post Planner is designed to take a once difficult and time-consuming process and turn social media management into a complete seamless process. Post Planner is a simple tool designed to help you find and share content on your social media accounts. Who is Post Planner? The app helps you find, plan and post top-performing content to your Social Profiles to skyrocket your engagement numbers.

It is also important to note, that Post Planner includes a 100% satisfaction guarantee to clients. 5 benefits to mapping out your social media content. Advanced and broken down reporting not included, Complete social media campagin management. For something that was supposed to be a free year upgrade...are you kidding me. Guru plan allows for many accounts (FB Pages, Twitter pages, etc.). Send us an email at support@postplanner.com How does the star rating system for content work? If you’re at a loss for the goals your team should set, check out our blog post on All of The Social Media Metrics that Matter.

we make sure we’re getting it right. accuracy of the information on this page. At some point in time they "upgraded" me to a much more expensive plan for free. "Master" Package: costs $39 annually and can manage up to 50 profiles and posts over 500 updates a day. However, I found myself surfing for content waaaayy too long for the price with post-planner. Post Planner is our lab for social media engagement. The concept of this service is great. They specialize in Facebook and have a blog that teaches business or campaign managers how to improve their social media strategy. There is absolutely no use for that type of account for my business. This is horrible business practice by today's standards.

Who does that????

After the year was up, WITHOUT notification they began charging me for the MUCH more expensive plan! © 2020 BestCompany.com LLC - All rights reserved

The content that is posted is scientifically proven to increase social media engagement on both Facebook and Twitter. Are you a representative of this company? The process is extremely scam-like, and definitely UNETHICAL!

WTH! There was no prior notice that they would be billing my account, and they have told me that their policy does not allow refunds! Very unethical!

Companies can't stay in business with this type of "fine print" practice. I am not about to pay for a year's worth of services that I no longer wish to use!

For example, the following features, while standard for many social media tools, are not included in the Post Planner platform: There are account limits and social network limits to keep in mind too. While many other apps on this list provide a similar feature, Post Planner takes the feature and breaks it out of the expensive all-encompassing social media management suite. The number of accounts that can be managed through Post Planner range from 10-50 depending on the pricing package selected. So I would have had to pay another $500+ for something I never signed on for and couldn't even use. All three packages make social media engagement easier, but to varying degrees. While following their support documentation outlining cancellation and refund, no "cancellation" button is actually anywhere to be seen even though it is mentioned in the documentation, and neither is the ability to remove original credit card info. Some packages also include a custom domain and email opt-in option. It made no difference for me. Our algorithm turns content curation and social engagement into a science.

They don't have as much new content as they had in the past, and their graphics capability is severely limited compared to other software I've used. What does Post Planner do?

Users will have the ability to plan up to 1,000 posts on Facebook and Twitter. Using Post Planner is like having an entire social media team on demand. They are a reputable company and would never do this.